Posts under Management
“Difficult People” Management Isn’t Necessarily Difficult
Digging to the bottom of the issue may turn up a great employee One of the cornerstone classes in business management education is the “Dealing With Difficult People” class. A quick Google search of the phrase above served up almost SEVEN MILLION results in less than a second. I agree it’s important to know how to interact with these “types” to protect yourself emotionally and on the job. However, throughout my career I’ve encountered difficult people and always ask myself WHY they’re difficult. I doubt they’re difficult to everyone in every situation. They must have some value or they wouldn’t be employed. So before you “deal” with that difficult person, ask yourself why and how they’re difficult and if there’s something…
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